Introduction:
Welcome to Jazira Food BD (“we”, “us”, or “Jazira Food BD”). Please read these Terms & Conditions carefully before using our site. By accessing or using our website, you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement becomes effective upon your use of the site, which signifies your acceptance of these terms. If you do not agree with any part of this User Agreement, please refrain from accessing or using our site.
This User Agreement becomes effective upon your use of the site, which signifies your acceptance of these terms. If you do not agree with any part of this User Agreement, please refrain from accessing or using our site.
1. Product Information:
At Jazira Food BD, we are committed to offering the highest quality natural and organic products. While we strive to ensure that all product descriptions are accurate, actual products may slightly differ from the images due to variations in display settings.
2. Product Purchase and Sales Process:
You can order our products through the following methods:
– Directly from our website: [www.jazirafoodbd.com](https://jazirafoodbd.com)
– By phone at: +88 01758-044781
– Through our official Facebook pages:
– [Jazira Food BD (https://www.facebook.com/jazirafood)]
Please note that orders placed through any other means are not the responsibility of Jazira Food BD.
3. Pricing and Payment:
We offer cash-on-delivery. For orders outside Dhaka, delivery charge payment is required in advance. Payments can be made through also our official Bkash number: ———– (Agent Number). Delivery charges apply based on the delivery location.
4. Delivery Policy:
We deliver across Bangladesh. Within Dhaka, orders typically arrive in 2-3 business days, and for areas outside Dhaka, delivery may take 5-7 working days. Delivery charges are 60 Taka within Dhaka and 130 Taka for other areas. While we do not usually offer free delivery or discounts, special offers may be available on our official channels.
5. Complaints and Customer Service:
Our customer service team is available from 8 AM to 9 PM to assist with any queries or issues. We are committed to resolving complaints promptly while keeping you informed throughout the process.
6. Return and Exchange Policy
Customers are encouraged to inspect their products upon delivery. If you are not satisfied, you may return the product to the delivery person on the spot. Once the product is accepted, no returns or exchanges will be allowed.
7. Refund Policy
Refunds will be processed within 2-3 business days after receiving a return request, and an update will be provided within 7-10 working days. Refunds will be issued via the original payment method. For delivered orders, refunds will be processed minus delivery charges, service fees, and a 1.85% processing fee.
8. Error Disclaimer
While we strive to provide accurate information on our website, errors regarding product descriptions, pricing, or availability may occur. We reserves the right to correct these errors without prior notice, even after an order has been placed.
9. Legal Information
The content on this website is for personal use only. Unauthorized commercial use of any information or images from this site may result in legal action. Jazira Food BD is not responsible for any credit card fraud or misuse. Prices include VAT and taxes and may change based on legal requirements in Bangladesh, even after an order has been placed.
10. Data Security and Privacy
We take the security and privacy of your information seriously. All data provided through our online services is securely stored and used solely for your benefit. We do not share your information with third parties.
11. Contact Information
For any inquiries or assistance, you can contact us through the details provided on our website or at our office:
Address:
Sharuliya, Demra, Dhaka, Bangladesh.
Phone: +88 01758-044781
Website: [www.jazirafoodbd.com (http://www.jazirafoodbd.com)]
By using this website, you agree to these terms and conditions.
